Dear Silver Lining,
Thank you for the services you and your company have provided. As you know, Missy Coopersmith was none too happy with the previous service I had employed, and I was none too thrilled myself. Bringing your firm in to help meet our needs was a breath of fresh air. I can’t imagine anyone or any firm more dedicated to ensuring that a client’s needs are met. On the few occasions when glitches developed, your personal attention and assurance took a huge load off our minds, and allowed me to continue on with my work without constantly fretting about what might be happening at home.
Willa Ann Smith was a gem. She probably was more responsible than anyone for the fact that we were able to keep Ginny at home for as long as we did. And when she needed a day off, the substitutes you found were up to the somewhat daunting task that lay before them.
I am happy to recommend your firm to anyone in need. I appreciate your kindness and attention and wish you continued good fortune in the future.
Sincerely, Richard J. Kozera, MD